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tilbudgivern/docs/MISSION.md

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# Tilbudgivern Mission
Last updated: 2026-03-29
## North Star
Tilbudgivern exists to make quote creation so fast and reliable that a carpenter can stand with the customer, measure the roof, note a few project facts, and leave with a strong quote draft the same day.
The product should work equally well on:
- mobile phone on site
- laptop in the van
- desktop in the office
## Core Mission
1. Minimize friction in the field.
The carpenter should only need a few inputs to get started:
- customer/address
- project type
- roof type/material
- length/width/pitch or rough area
- short customer note
2. Reuse as much real data as possible.
Tilbudsgiveren should prefer real historical evidence over empty forms:
- local Tilbudgivern project history
- synced Ordrestyring history
- previously used Smart Packages
- previously accepted/sent offers
3. Make Smart Packages the operational backbone.
Smart Packages should be:
- quick to choose
- easy to edit
- grounded in real carpenter work
- structured with materials, tasks, hours, and pricing
4. Let AI help with language, not fake facts.
AI should:
- fix spelling and messy notes
- structure rough carpenter input
- produce sharp, customer-friendly offer text
- explain the work clearly
AI must not:
- invent measurements
- invent prices
- silently change quantities, rates, or totals
- fabricate work not present in project/package data
5. Make the system improve through usage.
Every completed quote flow should create reusable learning signals:
- what package was suggested
- what package was chosen
- what materials/tasks were changed
- what text was accepted
- which historical cases were used
The system should get better over time as more quotes are created.
## Product Principles
- Field-first beats backoffice-first.
- Prefill beats blank state.
- Editable beats locked automation.
- Real history beats generic AI.
- Short path to first useful draft beats perfect initial completeness.
- Structured project data beats free-text prompts.
## What “Good” Looks Like
A carpenter can:
- create a project in under 2 minutes
- get a relevant Smart Package recommendation automatically
- receive suggested materials and hours from similar jobs
- generate a customer-ready quote draft from structured data
- correct mistakes quickly before sending
- leave the quote in a clear persisted status before sending to Ordrestyring
## Implementation Direction
When choosing features, architecture, or UX, prefer work that moves the product toward:
- quick quote flow
- strong historical matching
- local sync and reuse of Ordrestyring data
- structured quote generation
- mobile-friendly editing and confirmation
- persisted workflow states that match the real carpenter journey
- visible material pricelist freshness from synced supplier/import data
- measurable learning from accepted/edited quotes
## Non-Goals
Avoid optimizing primarily for:
- long admin workflows before first quote value
- AI-generated content without structured project grounding
- rigid package systems that are hard for carpenters to override
- flows that assume office-only usage